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Poacher help

Manage account access and data

Use authenticated settings for changes, exports and account closure.

Protect access

Use the existing sign-in and recovery screens. Never share your sign-in code, password or authenticator secret with support. Sensitive changes can require signing in again; administrator actions also require a recent authenticator check.

Export or close an account

Open Account → Profile to download your data or start account closure. The authenticated closure flow explains pending billing work and the current deletion steps. A request recorded elsewhere is not a substitute for completing that flow.

Developer keys and connections

Developer API keys have selected permissions and an expiry; editing and paid previews/manual checks require separate opt-in permissions. Revoke unused keys under Developer access. Changing your password revokes existing API keys. Notification destination credentials are managed separately under Notifications; disconnect a destination you no longer use.