Poacher help

Help with your alerts

Set up a search, understand the costs and find the next step when something needs attention.

Create your first alert

Choose a source, define the result you want and review the preview before monitoring starts.

Prepaid funds, usage charges and active-alert minimums are separate parts of your account.

Use AI review for meaning and context, or receive results that pass your exact filters.

Choose destinations per alert and distinguish provider acceptance from actual receipt.

Browser push requires device permission and configured delivery service.

Work through source availability, matching settings and delivery separately.

Support is specific to the search scope that has been built and checked.

Use authenticated settings for changes, exports and account closure.

Discover sources, read your account data, and optionally grant permission to rename or pause alerts.